Duval’s Money-Back Guarantee

At Duval, we are professionals from the first go. If you are unhappy with your session or photos, just tell us and, at your discretion, we will take additional poses or refund your payments.

You can commission Duval for your business portrait with the complete confidence that you will get what you want - when you want it. A professional guarantee like no other!

 

Deposits

Sessions require a $100 deposit to hold the session date. ($200 for on-location sessions). This deposit is used towards your order. Reservation deposits are non-refundable if you are a no-show or you have not rescheduled or cancelled without giving us at least a one day notice.

At the time of your session, the balance of the order is due. The entire balance must be paid before any part of the order may be taken.


 

Digital Requirements

If your business requires a digital file, we will need to know the following information:

1. What will the file be used for?  For example, will it be used on a web page, book jacket, newsletter, newspaper or magazine, billboard, or business cards, etc.

2. What is the resolution needed.

3. What dimension will the image be in the finished publication (size and orientation).

4. What color space (RGB, CMYK, etc)

If the above information is unavailable, we will adjust the resolution and file size using the information that is available, and according to studio and industry norms. We cannot be responsible for incorrect file sizes when the above information is not provided.

 

How You May Use Your Files

You may use the purchased digital files for unlimited legal use. This means you may make your own prints and duplicate files as many times as you want! Whenever possible, we just ask that you give Photography by Duval credit for the photography. (Bi-line: ‘Photography by Duval’ under the photo.)